The SDS blog

We provide support and guidance, external challenge, sharing good practice, industry knowledge and practical insights as well as being a valuable resource for councils on the next stage of their digital journey.

Digital solutions

Homelessness Triage Tool

Those suffering with homelessness and with the threat of becoming homeless can now take advantage of a new online homelessness triage tool facilitated by the SDS in partnership with local authorities in Kent.
Read More
Digital solutions

Online Taxi driver knowledge tests for the Sevenoaks, Maidstone and Tunbridge Wells Licensing Partnership

Work has been progressing on the online taxi driver knowledge test with over 450 questions in the question bank. Questions cover policy & law, safeguarding, numeracy, highway code and road signs/markings as well as each authorities' local questions covering routes, places and streets.
Read More
Digital solutions Service design

Event App goes live in Shepway

Shepway District Council have now launched their online event management system, with the aim of enhancing user experience, reduce processing times, reduce the number of enquiries and reduce the amount of administration.
Read More
Service design

Garden Waste Collection Process Review

The SDS Team are currently working on a very exciting project with Sevenoaks District Council to assess their current Garden Waste Collection process and look to improve the existing process. The SDS Team have so far engaged with key service representatives and carried out a workshop in order to define and map out the current process for the booking and payment of a Garden Waste Collection by their customers.
Read More
1 2 3 4