Many local authorities in Kent, Sussex and Surrey are now accessing our new digital accessibility e-learning course. Here is some more information about the course. We hope this course will be helpful for you and your organisation too.
SDS have been delivering live and interactive training courses to Project Managers across Ashford Borough Council introducing them to agile ways of working.
SDS have developed an e-learning course on how to create accessible Word and PDF documents for online publication.
SDS recently delivered two live and interactive courses on user research and customer journey mapping for Wealden District Council staff via MS Teams.
We have been busy converting our workshops and training sessions into bitesize videos. These videos are freely available to all our partners and can be tailored to meet your specific training needs.
Waverley Borough Council (WBC) is currently reviewing how they respond to customer enquiries and rebuilding processes, putting the customer at the heart.
You may recently have seen a report issued by automated accessibility checker Sitemorse on Accessibility across local authority websites. The report sets out the position as at Q4/2019 across the sector and examines how local authorities are managing the timeline to achieve compliance with the Public Sector Bodies Accessibility Regulations by September 2020.
Hats off to Kent Connects for a great Smart Cities conference! The excellent collection of speakers helped us to understand how the Smart City agenda is relevant to local authorities and how we at SDS can get involved. Lost in translation The term Smart Cities has become slightly lost in translation over the last few […]
Smarter Digital Services hold a series of workshops every year, and on request, to share our knowledge and help local authorities be more efficient and customer focused. A popular training session that we have been delivering is usability testing. Continuously testing your website’s usability will unfold issues and when fixed, will improve the overall experiences […]
Tunbridge Wells Borough Council have a new waste contract with some key changes happening at the end of September. The TWBC Communications Team asked SDS for some Google Analytics training to enable them to understand the traffic through the TWBC website.