Digital Led Recovery from COVID-19
Three local authorities share with us some of their digital responses to COVID-19 followed by a discussion of the challenges and opportunities that lie ahead.
Top 5 Benefits of GOV.UK Pay
We have researched the key market leaders in payment solutions and found that GOV.UK pay meets many of the user needs we have identified.
Voice in local government – outlining the market
SDS are exploring the viability of voice technology within local government. The first phase of the project focused on discovery research, outlining current market trends, uses and demographics.
Book and Pay Project – Facilitating Workshops Virtually
SDS have completed a book and pay project on behalf on the London Borough of Bexley. Due to the coronavirus pandemic, SDS used a new online tool to enable the team to facilitate process capture workshops virtually. Using this tool, SDS held five workshops outlining the current process and the ideal process for a book […]
Mastering Online Documents Webinar
Here is a quick summary of the recent public webinar we delivered on mastering online documents.
SDS supporting partners to meet accessibility regulations
We are working with lots of our partners to help them prepare for the accessibility deadline by carrying high-level audits, assessing current PDFs for accessibility and training staff.
Working Remotely – Skype for Business Top Tips
SDS have collated a list of the top Skype for Business tips to ensure effective remote working, business continuity and staff wellbeing. With more people remote working during the coronavirus crisis, take a look at our top tips to explore the potential of Skype for Business. Audio Testing: With most people working remotely and self-isolating, […]
SDS Response to Covid-19 Outbreak
SDS hope you are all keeping well and staying safe. Here at SDS we are doing our best to progress with all our projects whilst working from home. We can be contacted over Skype, email or telephone. The team is researching different applications to help facilitate our training and workshops remotely. Digital services and communications […]
Process Capture and Redesign Workshop
Waverley Borough Council (WBC) is currently reviewing how they respond to customer enquiries and rebuilding processes, putting the customer at the heart.
Piloting Smart Community Projects
SDS recently attended the first meeting of the Smart Kent and Medway working group. We discussed some potential pilot projects we could work together on, all of which utilise information and technology to improve outcomes for residents.