Bitesize Training Videos Now Available
We have been busy converting our workshops and training sessions into bitesize videos. These videos are freely available to all our partners and can be tailored to meet your specific training needs.
The benefits of videos over face to face workshops is that they can be completed and referred to at any time and can be accessed by the whole organisation through your councils section of our e-learning portal.
“SDS have developed these bite sized videos which give a great introduction to being customer focused and writing for the web. They are a really good alternative to face-to-face training – people can do them in their own time and they don’t have to take a whole day out of work. They can also refer to the videos again if they are not sure of anything. They will prove invaluable for training our website editors to prepare and maintain content for our new website.”
Vanessa de Chazal, Website Manager, Waverley Borough Council
Videos available now
We have developed three training sessions so far that are proving popular not only for content editors but for staff more widely across organisations.
Introduction to Good Content
This course sets out the need for good content. We explore how people access and read websites and explain how to understand your audience. We demonstrate how to translate services into benefits and to make the shift to a user centred presentation of content.
Writing for your customers, clearly and concisely (Plain English)
In this course we look at the tools used to assess content readability. We explain how to write with the reader in mind, using the right tone of voice and concisely. The course covers all the elements of Plain English and is full of helpful examples.
Structuring and writing content for web pages
In this course we share our top tips for creating content that is relevant and valuable, informing the user of exactly what they need to know. We look at how to produce content that is easily scannable, has a clear call to action, minimises friction and is accessible for all.
The next videos we will be producing are:
- An introduction to accessibility
- Mastering accessible online documents (PDFs)
- Writing so your pages can be easily found (Search Engine Optimisation)
If you are a partner and would like to preview and access any of these training videos, please let us know.
If you are not currently a partner but are interested in accessing the videos please get in touch.