Both Waverley Borough Council and Tandridge District Council required some user testing on their waste forms. Whilst the more common usability testing was carried out, checking for functionality and looking at the technical aspects, SDS also user tested for digital accessibility. It’s critical to ensure that all forms operate for all users including those with disabilities.
Many of our partner organisations have been working hard to create a culture of accessibility throughout their organisations.
Sevenoaks, Central Bedfordshire and Tonbridge and Malling have all asked us to help with this by delivering several virtual, live and interactive group sessions to introduce digital accessibility.
Waverley Borough Council approached Smarter Digital Services (SDS) to assist them with conducting user testing on their new website.
When Southern Building Control Partnership (SBCP) decided to build a new website, they took advantage of a variety of services offered by Smarter Digital Services, to create and build a website that would cater for their customers’ needs and allow them to self-serve on the new website more efficiently.
Kent Homechoice commissioned SDS to develop a new and updated version of the Kent Homechoice Homelessness Triage Tool.