Preparing for Local Government Reorganisation
As local government reorganisation approaches, sooner for some than others, we wanted to let you know that the SDS team are here to support you every step of the way.
We are not a consultancy, we are a local government partnership, so we have a shared understanding of the challenges and opportunities ahead.
Whether you’re just beginning to plan or already deep into the process, we can help you navigate change, keep people engaged, and build services that are fit for the future.
Understanding where you are now
Data analysis and visualisation
We can help you make sense of your current position by collating, analysing, and presenting data in clear, interactive Power BI dashboards. These insights enable informed decision-making and shared understanding across teams.
Stakeholder and customer insight
We can conduct in-depth user research to understand how your services are experienced by the people who use them. Through interviews and journey mapping, we identify user needs, pain points and opportunities for improvement, giving you a clear picture of what matters most to your customers.
Business process capture
Our team facilitates workshops with staff to map out existing service processes step by step. This creates a shared understanding of how things work today, a vital foundation for redesign.
Shaping the future together
Visioning workshops
We facilitate cross-organisational workshops to help build a shared vision for the future. These sessions help with understanding the opportunity LGR brings and uncovering ambitions beyond simply improving what exists, encouraging bold thinking and collaboration.
Business process redesign
Having captured current business processes, we can help you to challenge these, identifying roadblocks and prioritising issues to resolve. Together with staff and key stakeholders we can co-design future business processes and service models that prioritise meeting user needs, encourage self-service, use automation and AI, and work efficiently and effectively.
User testing
User testing throughout the design and implementation of a new service is essential. We conduct usability testing with real users in realistic scenarios to ensure your services meet expectations.
Upskilling your workforce
Digital skills audits
We can conduct skills audits to help you understand current digital capabilities across your organisation. This will identify any skills gaps and enable you to design tailored training programmes. These audits can also reveal staff who can form a network of digital champions to share expertise and support others.
Providing training
We offer practical training sessions to equip staff with the skills needed to navigate the reorganisation. Such as how to:
- run a process mapping workshop
- identify user needs
- work in an agile way
- ensure digital accessibility
- maximise the use of M365 tools
Our goal is to empower every staff member to confidently use digital tools and contribute to a more innovative, efficient, and future-ready organisation.
E-learning courses
We offer a growing library of e-learning modules and can develop bespoke courses to meet your organisation’s needs.
Join the conversation
We will be inviting colleagues across the SDS Partnership to join a collaborative discussion on how we can best prepare for LGR. Whether you’re well underway or just starting out, your perspective is valuable.
We are here to help
SDS has worked within local government for over a decade, supporting transformation projects of all shapes and sizes. We understand how challenging large-scale change can be and how valuable it is to have a trusted external partner to support you through it. We always aim to bring fresh perspective, act as a catalyst for change, and work collaboratively to deliver meaningful outcomes for your organisation and your customers.
Please do get in touch, we’re here to help you navigate the journey with confidence.
