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Month: April 2025

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2025
April

The Future of Customer Contact

30 April 2025

The Future of Customer Contact

Digital solutions, Research

SDS have been working with Tunbridge Wells, Maidstone and Swale Borough Councils to explore what the future of customer contact could be.

Recent posts

Helping you to create content that works for people and AI21 July 2025
User testing highlights the impact of Google AI overviews14 July 2025
Making Numbers Make Sense: The Plain Numbers Approach18 June 2025
Celebrating Global Accessibility Awareness Day - Join Us in Making a Difference!12 May 2025
The Future of Customer Contact30 April 2025
Unlocking Potential: Digital Skills Survey5 March 2025
Mystery Shopping with Kent Homechoice11 November 2024
Creating and structuring effective content – New e-Learning Course11 July 2024
Unleashing the Power of Power BI – Transforming Data into Insightful Visualisations26 June 2024
Digital Accessibility - Are you ready for WCAG 2.2?23 May 2024
Creating and using personas16 April 2024
Enhancing Payment Processes: Insights from User Testing29 February 2024
New Writing for Your Customers E-Learning Course2 January 2024
New Public Sector Cyber Security Awareness E-Learning Course2 November 2023
Our Courses: A Learning Pool Case Study7 August 2023
Training on how to create accessible content at source12 July 2023
MHS Homes embrace Global Accessibility Awareness Day7 June 2023
Enhancing User Experience: Teignbridge District Council's Successful Website User Testing16 May 2023
A Summer of Accessibility11 May 2023
Building a Digital Gateway for Greater North Kent Partnership3 April 2023

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Town Hall, Tunbridge Wells, Kent TN1 1RS

Email: catherine.bright@tunbridgewells.gov.uk

Tel: 01892 554123

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