Our Courses: A Learning Pool Case Study
We are delighted that Learning Pool recently featured us in a case study that showcases the...
Training on how to create accessible content at source
Hart District Council are working hard to enhance the accessibility of their website. They recently asked...
MHS Homes embrace Global Accessibility Awareness Day
It isn’t just councils that are working hard on improving accessibility. MHS Homes, the largest independent...
Enhancing User Experience: Teignbridge District Council's Successful Website User Testing
Introduction: In today’s digital age, a user-friendly and accessible website is crucial for any organisation to connect...
A Summer of Accessibility
We were really excited to be a part of this years Summer of Accessibility. Once again...
Building a Digital Gateway for Greater North Kent Partnership
We have recently launched a new website for Greater North Kent (GNK). GNK is a...
Is your website content meeting customers’ needs?
Teignbridge District Council are working hard to ensure their website content is meeting their customer’s needs...
Moving from a shared network drive to SharePoint
The London Borough of Bexley is changing the way they manage their files and documents. They...
Reducing avoidable contact in Sevenoaks
Sevenoaks District Council are seeing a sustained increase in calls coming into the council. They are...
New digital accessibility e-learning course
We’re pleased to announce the launch of our new digital accessibility e-learning course. This engaging e-learning...
Join us for a Summer of Accessibility
We are really excited to be a part of this years Summer of Accessibility. We have...
Are you maximising the use of your Intranet?
Intranets have evolved over time. Way back in the distant past, they were just an internal...
Councils are using Google Data Studio to Change How They Track Data
Sometimes it can be tricky to get valuable information about how your clients and customers use...
Is TikTok Paving the Way for Accessibility on the Internet?
TikTok might not be a platform that you would think of when it comes to accessibility,...
How can we stop flexible hours becoming longer hours?
The pandemic shifted our ways of working. Many employees are now working remotely full time or...
Continue with remote user testing or return to face to face?
As the restrictions on where we work are lifting, lots of us are reflecting on the...
Supporting Town and Parish councils to improve their digital accessibility
There are around 10,000 local parish, town, community, and neighbourhood councils in England. These work hard...
Accessibility monitoring of public sector websites and mobile apps 2020-2021
The Central Digital and Data Office (CDDO) issued an accessibility monitoring report detailing the work...
Process Capture for Customer Services Team
Process Capture for Customer Services Team at Ashford Borough Council One of the projects that forms ABC’s...
A new support website created for Kent landlords
Kent Housing Group recently won a bid from Kent County Council to support landlords who are...
Testing forms for usability and accessibility
Both Waverley Borough Council and Tandridge District Council required some user testing on their waste forms. Whilst...
Giving digital accessibility a boost
Giving digital accessibility a boost – live and interactive training sessions Many of our partner organisations have...
Introduction to Agile
SDS have been introducing agile ways of working to Project Managers across Ashford Borough Council. We have...
East Sussex Building Control Process Review
Wealden District Council asked SDS to support them in a review of the East Sussex Building...
The importance of user testing when redesigning your website
Waverley Borough Council approached Smarter Digital Services to assist them with user testing on...
Redesigning your website to get visitors to their goal
When Southern Building Control Partnership (SBCP) decided to build a new website, they ...
Development of the Kent Homechoice Homelessness Triage Tool
Project Outcome: Anyone who is homeless or is concerned about becoming homeless can access helpful information...
Accessible online documents e-learning course
Concerned about meeting the Government’s accessibility legislation? Want to improve the accessibility culture in your organisation?...
Customer Insight Training
Wealden District Council have kick started their Drive to Digital programme with our customer insight training...
Sending effective text messages
An SMS notification system can be an effective method for local authorities to send updates and...