Understanding residents’ needs and developing user focused services has been at the heart of all Catherine’s local government roles. Catherine previously worked at the Greater London Authority delivering opinion research, consultation and engagement for the Mayor’s Office, developing an online research community ‘Talk London’ giving Londoners the opportunity to discuss and debate the big issues and policy decisions for the city. Whilst working for the Boroughs of Islington and Waltham Forest, Catherine involved the local community in a wide range of projects and appreciating the benefit of this focused her Master in Public Management on the creation of public value through consultation and engagement.
Catherine is adjusting to parent hood and now spends most of her spare time at baby groups and doing washing!
Dom has proven experience within the Private sector of delivering change through process capture and re-engineering of processes and design to deliver a customer focused and cost efficient end process. Dom particularly enjoys monitoring and assessing the effectiveness of new models of service delivery after implementation to measure success.
Dom is a keen runner having completed the London and Brighton marathons and is now setting his sights on the next challenge, namely the Three Peak Challenge. When he’s not prancing around in his running shorts, Dom can be found quoting Alan Partridge or David Brent and providing excessive vocal support for his beloved Tottenham Hotspur.
Digital Services and Website Consultant
Jane was a freelance web designer for over 10 years working with local businesses on their digital projects. She particularly enjoys meeting with members of the public conducting user testing sessions, so that she can help to improve websites and services for our partners and deliver an efficient self-serve environment for members of the public to interact with the council.
Jane's creative mind keeps her busy at home on sewing and arty projects.